Monnit Corporation designs, engineers, manufactures, markets and sells a comprehensive line of low cost remote monitoring solutions for a global portfolio of small/medium business (SMB) and enterprise companies. We partner with resellers, independent software vendors (ISV), original equipment manufacturers (OEMs) and owners/operators of businesses, to provide products and services that solve many of their most complex issues. Monnit is committed to quality, service and meeting the specialized needs of each customer.

Based in Salt Lake City, UT, Monnit is an award-winning technology company considered a leader in the emerging Internet of Things market, along with industry titans the likes of which include Samsung, Dell, Microsoft and Cisco. Please visit www.monnit.com for more details.

We are looking for a qualified Sales administrator to join our sales admin team and help us achieve our goals. Youwill serve as a point of contact for customers with queries about orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular) and QuickBooks is preferred
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines

Additional Information